HOME > PRIVACY POLICY
In accordance with the provisions of European Regulation 2016/679 and Organic Law 15/1999 of December 13 on protection of personal data, you are informed that your personal information will be incorporated into a personal data file property of hotel Puerta América. The purpose is to manage and process all the commercial management and lodging of the hotel establishment; your information will be stored to keep you informed, via e-mail or by any other method, about promotions, offers and news of the Hotel Puerta América. The responsible for the treatment is Farmington Investment, SL with registered office at Príncipe de Vergara 131, 28002, Madrid. Likewise, the transfer of your data is legitimized in the express consent you give us when accepting this form. No transfers to third parties are planned, although your data will be processed by Travelclick.
The interested party may exercise their rights of access, rectification, cancellation, opposition and portability by writing to [email protected] or to the following address: Avenida de América, 41 28002 Madrid, accompanied with a photocopy of your ID.
You are informed that your data will be sent to the management company of Farmington Investment S. L, Príncipe de Vergara 131, 28002 Madrid - Spain for the purpose of customer loyalty. You can exercise the rights established above in the address of this company.
Compliance with the LSSI
In accordance with the article 12 of the law 34/2002, of 11th July, of Servicios de la Sociedad de la Información y Comercio Electrónico, we retain on our server connection and data traffic by the communications established for a period of twelve months.
This disclaimer is part of the web site www.hotelpuertamerica.com
If the content of this website or the wording of the same does not correspond with legal provisions in force, it shall not affect the validity of the rest of the contents and provisions.
Prohibition of registering for minors
Minor aged under 18 should not provide their personal data to Hotel Puerta América without prior consent from their parents or guardian. If you are a minor, please first ask your parents or guardians to contact us.
Communications of data by the user
Before providing personal data for third parties on the website the user should obtain their express prior consent, having informed them of the terms laid out in this privacy policy. The user undertakes to compensate Hotel Puerta América for any possible complaint, fine, penalty or sanction to which the company may be subject as a result of failure on the part of the user to comply with the obligations set out in this paragraph.
These General Terms & Conditions of Use and Purchase
These General Terms and Conditions of use and Purchase (hereinafter “The General Terms”) govern access to and use by the user (hereinafter “The User”) of the website www.hotelpuertamerica.com (hereinafter “the Website), and the purchase of products and services through same. By accepting these General Terms, The User states:
That they have read, understood and accept the conditions herein:
That they are an individual with legal capacity to enter into a contract;
That they agreed to abide by all of the obligations listed here.
The use of the Website bestows the condition of user of the Website and implies the acceptance of all of the terms included in these General Terms. The User should read these General terms carefully each time they access the Website, as the Website and the General terms are subject to change.
The owner of the Website reserves the right to make any changes to, or to update, the content of services offered, these general Terms and in general any of the elements that make up the design and configuration of the Website, at any time and without prior notice.
General information concerning the Website
In line the regulations set out in article 10 of Law 34/2002 of 11 July concerning information society services and electronic commerce, the general information concerning the website is provided below:
Owner: FARMINGTON INVESTMENT S.L
Address: Príncipe de Vergara 1031, 28002 Madrid, Spain
Fiscal ID No: B87531547
E-mail: [email protected]
Telephone: +34 917 445 400
Regulations for use of the Website / Communications facilities, Hyperlinking to Network
The User undertakes to use the Website and all of the content and services of same in line with legal, moral and public order conditions and those set out in these general terms. In addition, the User undertakes to make appropriate use of the services and/or content of the Website and to refrain from using them for unlawful or criminal activities, activities that contravene the rights of third parties and/or activities that constitute an infringement of intellectual and industrial property law, or any other legal regulations that may be applicable.
The User undertakes to abide by the following conditions, including but not limited to:
The User undertakes to compensate Hotel Puerta América for any possible complaint, fine, penalty or sanction to which the company may be subject as a result of failure on the part of the User to comply with any of the conditions of use listed above. Hotel Puerta América reserves the right to request compensation for any corresponding damages.
Hotel Puerta América reserves the right to prohibit any User who infringes the rules and obligations set out in these General Terms from using the service offered through the Website.
Links to content and services through the Website
In no case shall the existence of Linked Sites imply the entry into agreement with those responsible for or the owners of said sites, nor the recommendation, promotion or identification of Hotel Puerta América with opinions content or services provided.
Hotel Puerta América is unaware of the content and services provided on Linked Sites and therefor accepts no liability for damages caused by the unlawful nature, quality, failure to update, unavailability, error or useless nature of the content and/or services on the Linked Sites or for any damage that is not directly attributable to Hotel Puerta América.
In those cases where the User can access or is redirected to Linked Sites that allow the contracting of services and/or products, the User knows and accepts that Hotel Puerta América is a simple intermediary by facilitating this access and shall not be liable either indirectly or jointly for damages of any type resulting from the free use and/or contracting of said services and products from third parties, or for the unlawful nature, unreliability, lack of usefulness, untruthfulness, inexact nature, inexhaustive or not up-to-date nature of these. By way of example and by no means exhaustively, Hotel Puerta América shall not accept liability for damages of any type resulting from insufficient compliance or failure to comply with contractual commitments entered into by third parties; from unfair competition or prohibited advertising; from failure to meet or defrauding of expectations of these services and products provided by third parties or from any faults or defects of any kind that may affect these.
Hotel Puerta América accepts no liability for the updating of this Website to keep the information up to date, nor does the company guarantee that the information published is accurate or complete. The User should therefore confirm that the information published is accurate and complete before taking any decision in relation to any service or content described on this Website.
Access by the User to the Website does not imply an obligation on the part of Hotel Puerta América to ensure the absence of viruses, worms or any other harmful elements. The User is at all times responsible for ensuring access to appropriate tools for the detection and clean-up of harmful computer programs.
Hotel Puerta América shall accept no liability for damages caused to software and computer equipment owned by Users or third parties during the use of the services offered on the Website, nor for damages of any type caused to the User resulting from failures or disconnection in the telecommunications network leading to the suspension, cancellation or interruption in the Website service during the provision of the service or prior to this.
Intellectual and industrial property
All content of the Website, including but not limited to the text, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, together with the graphic design and source code, are the intellectual property of Hotel Puerta América or third parties. None of the rights of use recognized by current intellectual property law applicable to these may be considered to be assigned to the User.
All brands, trade names and distinctive symbols are the property of Hotel Puerta América or third parties and access to the Website shall not be construed as attributing any rights to these.
Use of cookies
Hotel Puerta América may use cookies when the User is navigating on this Website. These cookies may be activated by Hotel Puerta América or on their behalf by a third party contracted to provide measuring services. Cookies are files sent to the browser via a web server with the aim of recording User activity during their navigation through the Website.
The cookies used by the Website are associated only with an anonymous user and their computer, which means that the cookies do not contain any of the User's personal data.
The use of cookies means that the server on which the Website is hosted can recognize the web browser used by the User, with the aim of making navigation simpler and allowing, for example, users who have previously registered to access areas, services, promotions or competitions reserved exclusively for registered users without having to provide their registration data on each visit. They are also used to measure user numbers and the parameters of web traffic, and to control the progress and number of hits.
The User has the option to configure their browser so that they will be advised of the receipt of cookies and can prevent these being installed on their computer. Please consult your browser's instructions and user manuals for more detailed information.
To use the Website the User does not need to enable the installation of cookies sent by the Website or the third party acting on behalf of Puerta América, without prejudice to the need for the User to begin a new session as such for each of the services that require prior registration or login.
Null and void clauses
If any clause included in these General Terms should be declared totally or partially null or void, this shall only affect the provision or part of a provision in question that is null or void. The remaining General Terms shall remain valid and the provision that is partially or entirely null or void shall be considered omitted.
The interested party may exercise their rights of access, rectification, cancellation, opposition and portability by writing to [email protected] or to the following address: Avenida de América, 41 28002 Madrid, accompanied with a photocopy of your ID.
You are informed that your data will be sent to the management company of Farmington Investment S. L, Príncipe de Vergara 131, 28002 Madrid - Spain for the purpose of customer loyalty. You can exercise the rights established above in the address of this company.
Compliance with the LSSI
In accordance with the article 12 of the law 34/2002, of 11th July, of Servicios de la Sociedad de la Información y Comercio Electrónico, we retain on our server connection and data traffic by the communications established for a period of twelve months.
This disclaimer is part of the web site www.hotelpuertamerica.com
If the content of this website or the wording of the same does not correspond with legal provisions in force, it shall not affect the validity of the rest of the contents and provisions.
Prohibition of registering for minors
Minor aged under 18 should not provide their personal data to Hotel Puerta América without prior consent from their parents or guardian. If you are a minor, please first ask your parents or guardians to contact us.
Communications of data by the user
Before providing personal data for third parties on the website the user should obtain their express prior consent, having informed them of the terms laid out in this privacy policy. The user undertakes to compensate Hotel Puerta América for any possible complaint, fine, penalty or sanction to which the company may be subject as a result of failure on the part of the user to comply with the obligations set out in this paragraph.
These General Terms & Conditions of Use and Purchase
These General Terms and Conditions of use and Purchase (hereinafter “The General Terms”) govern access to and use by the user (hereinafter “The User”) of the website www.hotelpuertamerica.com (hereinafter “the Website), and the purchase of products and services through same. By accepting these General Terms, The User states:
That they have read, understood and accept the conditions herein:
That they are an individual with legal capacity to enter into a contract;
That they agreed to abide by all of the obligations listed here.
The use of the Website bestows the condition of user of the Website and implies the acceptance of all of the terms included in these General Terms. The User should read these General terms carefully each time they access the Website, as the Website and the General terms are subject to change.
The owner of the Website reserves the right to make any changes to, or to update, the content of services offered, these general Terms and in general any of the elements that make up the design and configuration of the Website, at any time and without prior notice.
General information concerning the Website
In line the regulations set out in article 10 of Law 34/2002 of 11 July concerning information society services and electronic commerce, the general information concerning the website is provided below:
Owner: FARMINGTON INVESTMENT S.L
Address: Príncipe de Vergara 1031, 28002 Madrid, Spain
Fiscal ID No: B87531547
E-mail: [email protected]
Telephone: +34 917 445 400
Regulations for use of the Website / Communications facilities, Hyperlinking to Network
The User undertakes to use the Website and all of the content and services of same in line with legal, moral and public order conditions and those set out in these general terms. In addition, the User undertakes to make appropriate use of the services and/or content of the Website and to refrain from using them for unlawful or criminal activities, activities that contravene the rights of third parties and/or activities that constitute an infringement of intellectual and industrial property law, or any other legal regulations that may be applicable.
The User undertakes to abide by the following conditions, including but not limited to:
- The User will not enter or disseminate content or propaganda that is racist, xenophobic, pornographic, and sympathetic to terrorism or that constitutes an infringement of human rights.
- The User will not enter or disseminate via the internet data programs (viruses and malware) that could cause damage to the computer systems of the access provider, their service providers or third party users of the internet network.
- The User will not disseminate, transmit or provide third parties with any type of information, element or content that might constitute a breach of the fundamental rights and public freedoms recognized by the Spanish Constitution and international treaties.
- The User will not disseminate, transmit or provide third parties with any type of information, element or content that constitutes unlawful or unfair advertising.
- The User will not transmit unsolicited or unauthorized advertising, advertising material, “spam”, “chain mails”, “pyramid schemes “or any other form of felicitation, except in those areas (such a commercial spaces) that are exclusively intended for these purposes.
- The User will not enter or disseminate any information content are false, ambiguous or inexact in a way that would lead recipients of the information to commit errors.
- The User will not impersonate other Users by suing their registration data for the different services and/or content on the Website.
- The User will not disseminate, transmit or provide third parties any type of information, element or content that might constitute a breach of intellectual and industrial property rights, patents, brands or copyright held by the owners of the Website or by third parties.
- The User will not disseminate, transmit or provide third parties any type of information, element or content that implies a violation of the confidentiality of communications or date protection laws.
The User undertakes to compensate Hotel Puerta América for any possible complaint, fine, penalty or sanction to which the company may be subject as a result of failure on the part of the User to comply with any of the conditions of use listed above. Hotel Puerta América reserves the right to request compensation for any corresponding damages.
Hotel Puerta América reserves the right to prohibit any User who infringes the rules and obligations set out in these General Terms from using the service offered through the Website.
Links to content and services through the Website
In no case shall the existence of Linked Sites imply the entry into agreement with those responsible for or the owners of said sites, nor the recommendation, promotion or identification of Hotel Puerta América with opinions content or services provided.
Hotel Puerta América is unaware of the content and services provided on Linked Sites and therefor accepts no liability for damages caused by the unlawful nature, quality, failure to update, unavailability, error or useless nature of the content and/or services on the Linked Sites or for any damage that is not directly attributable to Hotel Puerta América.
In those cases where the User can access or is redirected to Linked Sites that allow the contracting of services and/or products, the User knows and accepts that Hotel Puerta América is a simple intermediary by facilitating this access and shall not be liable either indirectly or jointly for damages of any type resulting from the free use and/or contracting of said services and products from third parties, or for the unlawful nature, unreliability, lack of usefulness, untruthfulness, inexact nature, inexhaustive or not up-to-date nature of these. By way of example and by no means exhaustively, Hotel Puerta América shall not accept liability for damages of any type resulting from insufficient compliance or failure to comply with contractual commitments entered into by third parties; from unfair competition or prohibited advertising; from failure to meet or defrauding of expectations of these services and products provided by third parties or from any faults or defects of any kind that may affect these.
Hotel Puerta América accepts no liability for the updating of this Website to keep the information up to date, nor does the company guarantee that the information published is accurate or complete. The User should therefore confirm that the information published is accurate and complete before taking any decision in relation to any service or content described on this Website.
Access by the User to the Website does not imply an obligation on the part of Hotel Puerta América to ensure the absence of viruses, worms or any other harmful elements. The User is at all times responsible for ensuring access to appropriate tools for the detection and clean-up of harmful computer programs.
Hotel Puerta América shall accept no liability for damages caused to software and computer equipment owned by Users or third parties during the use of the services offered on the Website, nor for damages of any type caused to the User resulting from failures or disconnection in the telecommunications network leading to the suspension, cancellation or interruption in the Website service during the provision of the service or prior to this.
Intellectual and industrial property
All content of the Website, including but not limited to the text, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, together with the graphic design and source code, are the intellectual property of Hotel Puerta América or third parties. None of the rights of use recognized by current intellectual property law applicable to these may be considered to be assigned to the User.
All brands, trade names and distinctive symbols are the property of Hotel Puerta América or third parties and access to the Website shall not be construed as attributing any rights to these.
Use of cookies
Hotel Puerta América may use cookies when the User is navigating on this Website. These cookies may be activated by Hotel Puerta América or on their behalf by a third party contracted to provide measuring services. Cookies are files sent to the browser via a web server with the aim of recording User activity during their navigation through the Website.
The cookies used by the Website are associated only with an anonymous user and their computer, which means that the cookies do not contain any of the User's personal data.
The use of cookies means that the server on which the Website is hosted can recognize the web browser used by the User, with the aim of making navigation simpler and allowing, for example, users who have previously registered to access areas, services, promotions or competitions reserved exclusively for registered users without having to provide their registration data on each visit. They are also used to measure user numbers and the parameters of web traffic, and to control the progress and number of hits.
The User has the option to configure their browser so that they will be advised of the receipt of cookies and can prevent these being installed on their computer. Please consult your browser's instructions and user manuals for more detailed information.
To use the Website the User does not need to enable the installation of cookies sent by the Website or the third party acting on behalf of Puerta América, without prejudice to the need for the User to begin a new session as such for each of the services that require prior registration or login.
Null and void clauses
If any clause included in these General Terms should be declared totally or partially null or void, this shall only affect the provision or part of a provision in question that is null or void. The remaining General Terms shall remain valid and the provision that is partially or entirely null or void shall be considered omitted.