HOME > FEATURES & SERVICES

---

All services listed below are available at the hotel.
​Please note any special requests in your reservation or call the hotel to arrange prior to arrival.

Guest Services

Laundry & Dry Cleaning Service

Parking & Valet Service (Free selfparking for Hotel Web reservations)

Luggage Storage (Complimentary day of arrival and departure luggage storage)

24-Hour Room Service

Hi Speed WiFi (1GB)

Newly equipped Gym by Technogym ®

Massage Service

Concierge Service

Currency Exchange

VIP Lounge

Safe Deposit Box

Floral Service

Babysitting Service
(please arrange with concierge
​48h prior to arrival)

No pets allowed

100% Non-Smoking Rooms and Facilities 

Disability Accessible Facilites 

Guest Transportation

Airport Shuttle
(Schedule times, upon request)  

Limousine Car Service
(Surcharge Applies) 

Valet Parking

HOTEL WITH PARKING
COLOUR AND DESIGN

Only an architect like the Italian Teresa Sapey would dare to create a radical and colourful space in a place that is, in principle, as dark and cold as a car park. Her design should be understood as an introduction to the free, dreamer spirit of the Hotel Puerta América.
Our hotel with terrace in Madrid has more than 600 parking spaces for you to leave your car safe and sound during your stay with us. Customers who book through our website can enjoy this service for free. Otherwise, the price of the service is € 26 (VAT included) per 24 hours of parking.